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Free standard shipping with no min spend
Estimated to be delivered in 4-7 working days
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Stay on top of your health with Ottai CGM, a clinically certified, lightweight glucose monitoring solution. At only 1.6g, this assembly-free, all-in-one device seamlessly integrates into your daily life without the need for additional accessories. Ottai CGM features automatic calibration, providing you with accurate, real-time glucose readings for up to 14 days. Experience ultimate convenience and reliability—take control of your wellness journey with Ottai, your trusted partner in health.
Ottai Continuous Glucose Monitoring System is a clinically certified 14-day glucose monitor. Ottai adopts an assembly-free, all-in-one design, the device can be used without accessories. For optimal experience, Ottai CGM should be used with the Ottai app. Please download the app before starting your monitoring session. If you have any question, please feel free to contact us.
1. Easy to use
2. Waterproof design
3. 24hr real-time monitoring
4. Consistent monitoring for 14 days
5. No calibration or fingerprick needed
6. Small size, with a diameter of only 24mm and weight of 1.6g
SPECIFICATIONS
Ottai Blood Glucose Monitor
Glucose concentration detection range: 2~25 mmol/L or 35~450mg/dL
Glucose readings interval: Every 5 mins
Monitor power supply: One lithium battery(3V)
Monitor service life:14 days
Monitor memory: Storage of data for up to 14 days
Operating Temperature: 2~45°C, no freezing
Operating Relative Humidity:10%~85% RH, no condensation
Storage And Shipping Temperature Range: 2~30°C, no freezing
Notice: Even if the Ottai CGM device is stored at the minimum storage temperature or maximum storage temperature, there is no need to warm up the device to be ready for intended use when the ambient temperature is 20°C. However, for your comfort and the best performance of the device, we recommend you rest the device for about 10 minutes and let the device temperature restore to room temperature before use if stored in minimum storage temperature.
Storage And Shipping Relative Humidity: 10%~85% RH, no condensation
Atmospheric Pressure: 70~106 KPa
Please contact us in time if there is a problem with the product.
Our sensors and app are linked to achieve real-time updates every 5 minutes. By visualizing interactive scenarios on the mobile terminal, Ottai helps patients identify glucose change patterns and risks clearly and promptly.It is convenient for users to monitor data at any time on mobile phones and wearable devices, and easily share it with caregivers and doctors.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Yes, we can send them all at once, or 4 at a time. Please rest assured that our shelf life is up to date and fully covers your usage cycle.
Our Sensor is designed to be applied to the rear of the upper arm for the best experience. We advise against applying the sensor on your abdomen, thigh, buttocks, back, or areas where excessive daily activities or movements may cause the Sensor to fall off.
Please avoid using body lotions or creams in the area, as they may interfere with readings and impair the Sensor's adhesion. Select a smooth skin area free from birthmarks, stretch marks, scars, or lumps, at least one inch away from where you usually inject your insulin.
*The Sensor transmits glucose data to the Ottai App. The data will be synced via corresponding apps to the smartwatches.
Apple
Models: Apple Watch S1-S9/SE/Ultra series (WatchOS>9.0)
Garmin
Models: Garmin Forerunner series, Fenix series, MARQ Adventurer, and other models that are compatible with the Connect IQ Store functionalities.
Check the CIQ compatibility here: https://www.garmin.com/en-US/p/616398/pn/010-CONIQ-00#devices
Samsung
Models: Samsung Galaxy Watch series, Galaxy Watch Active series and others with Google Wear OS*
Models: Google Pixel Watch 2
No problem, if you change your strategy or mind you can return the remaining brand new unused items to us and we will refund you the money to your original payment path.
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